Privacy policy

1. Who is responsible for the processing of your data?

The person responsible for the processing of your data is ENERGANOVA SOLUCIONES, S.L., with CIF B-27761105, (hereinafter, “ENERGANOVA”) and, registered office at Rua do Gandarón, 99, 226416 Vigo (Pontevedra).

This Privacy Policy regulates the access and use of the Website (hereinafter, the “Website”) that ENERGANOVA makes available to Internet users (hereinafter, the “Users”) interested in the contents (hereinafter, the “Contents”) and services (hereinafter, the “Services”) offered by ENERGANOVA on the Website.

Contact e-mail: info@energanova.es

2. Recommendations

Please read carefully and follow the next recommendations:

  • Keep your computer equipped with properly updated antivirus software against malicious software and spyware applications that may endanger your Internet browsing and the information hosted on your computer.
  • Read and review this Privacy Policy and all legal texts made available by ENERGANOVA on the Web Site.

3. Information about the data ENERGANOVA collects through the Website

For the correct functioning of the Website, ENERGANOVA may have access to the following data provided, if applicable, by the User:

  • Identification data: name and surname of the User.
  • Contact details: email and telephone number.

4. Why is ENERGANOVA entitled to process your data?

The basis of ENERGANOVA’s legitimacy for the processing of Users’ data through this Website is the consent of the Users to the processing of their data, as well as the execution of a contract to which the interested party is a party or the application of pre-contractual measures at the request of the interested party.

In this sense, ENERGANOVA treats the data of the Users with the purpose to allow the commercial relationship requested by the user and for the remission of commercial communications and/or Newsletters.

By accepting this Privacy Policy and ticking the corresponding boxes, the User consents to such processing.

ENERGANOVA takes the protection of your privacy and data very seriously. For this reason, your data is kept securely and treated with the utmost care by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons about the processing of data and the free movement of such data (the “General Data Protection Regulation” or “Data Protection Regulation or GDPR”).

This Privacy Policy regulates the access and use of the service that ENERGANOVA makes available to the User interested in the services and content hosted on the Website.

About this point, the User may withdraw his consent at any time by sending a message to the following email address: privacy@energanova.es without affecting the lawfulness of the processing based on the consent before its withdrawal.

5. What are the purposes of the processing of your data?

Your data collected by ENERGANOVA may be used for the following purposes, according to the consent given in the corresponding registration form:

  • The provision of the services offered through the Website.
  • The management of queries raised by Users and the contracting of services made by them through the Website.
  • Receive by letter, telephone, e-mail, SMS/MMS, or other equivalent electronic means of communication, communications, or information about ENERGANOVA products and services.

6. Accuracy of the data provided by the Users

The User guarantees the veracity of the data provided and undertakes to inform ENERGANOVA of any modification of the same. The User shall be responsible, in any case, for the veracity of the data provided, ENERGANOVA reserves the right to exclude from the services to any User who has provided false data, without prejudice to other actions that may be applicable by law.

It is recommended that users protect their data with the utmost diligence using appropriate security tools. ENERGANOVA shall not be liable for any theft, illegal modification, or loss of data.

Any modification or update of data must be communicated to ENERGANOVA through the means of communication provided for in this Privacy Policy.

7. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize The protection of Users’ privacy and data is very important to ENERGANOVA. Therefore, ENERGANOVA makes every effort to prevent the User’s data from being used inappropriately. Only authorized personnel have access to the User’s data. This is so we can recognize La protección de la privacidad y de los datos personales de los Usuarios es muy importante para ENERGANOVA. Subsequently, if necessary, ENERGANOVA will keep the information blocked for legally established periods. Only authorized personnel have access to User data.

The User’s personal data will be kept as long as their ENERGANOVA account remains active for the purposes of the treatment for which they have been provided, provided that the User has not revoked their consent, requesting the deletion of their account or the deletion of certain personal data from the Website.

Subsequently, if necessary, ENERGANOVA will keep the information blocked during the legally established periods.

ENERGANOVA undertakes to comply with its obligation of secrecy and confidentiality of personal data in accordance with the provisions of the applicable legislation.

8. Rights of the users

Users have the right to:

  • Access their data;
  • Request rectification of any inaccurate data;
  • Request the deletion of their data;
  • Request that the processing of their data be limited;
  • Oppose the processing of their data;
  • Request the portability of their data.
  • Likewise, Users shall have the right not to be subject to decisions based solely on automated data processing.

The User can exercise all these rights at the following e-mail address: privacy@energanova.es, indicating the reason for his request and providing a copy of his ID.

The User can also send his request by ordinary mail to the following address: Rua do Gandarón, 99, 226416 Vigo (Pontevedra).

The communication addressed to ENERGANOVA must contain the following information:

  • Name and surname of the User; a photocopy of his/her national identity card, passport, or another valid document that identifies him/her.
  • Request in which the request is made.

Without prejudice to any other administrative remedy or legal action, the User shall have the right to complain with a Supervisory Authority, in particular in the Member State in which he/she has his/her habitual residence, place of work, or place of the alleged infringement, if he/she considers that the processing of his/her data is not in compliance with the regulations, as well as if the exercise of his/her rights is not satisfied. The supervisory authority with which the complaint has been lodged will inform the complainant about the course and outcome of the complaint.

9. Data security

The protection of the privacy and data of Users is very important to ENERGANOVA. Therefore, ENERGANOVA has taken all measures within its power to prevent your data from being misused, allowing access to them only to authorized personnel.

ENERGANOVA maintains adequate security for the protection of data by applicable law and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of data provided by the User through the Website, without prejudice to inform you that Internet security measures are not impregnable.

ENERGANOVA undertakes to comply with the duty of secrecy and confidentiality concerning data by applicable law.

ENERGANOVA shall not be liable for any damages that may arise from the User’s failure to comply with this obligation.

10. Transfers and/or assignments to third parties

We inform you that your data may not be transferred to third parties related to the marketing and online communication sector, according to the consent given in the corresponding registration form.

11. Questions

If you have any questions about our Privacy Policy, please contact us by sending an email to:info@energanova.es.

Likewise, if you consider that your rights are not duly safeguarded, you have the right to file a complaint before the Spanish Data Protection Agency, whose contact details are: telephone numbers 901 100 099 and 912 663 517; postal address C/ Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web/and Request www.agpd.es.

12. Acceptance and Consent

The User declares to have been informed of the conditions on data protection, accepting and consenting to the processing of the same by ENERGANOVA, in the manner and for the purposes indicated in this Privacy Policy.